Sunpark Resorts is committed to ensuring our customers' privacy and security of all information collected. In accordance with the privacy legislation introduced on December 21, 2001, this Privacy Policy outlines the information collection practices utilised by Sunpark Resorts, how that information is used and the choices you can make about the way the information you provide to us is collected and used.

* The information we collect.
* How we use the information.
* Cookies.
* How to contact us.

The information we collect

When you make a booking via the Sunpark Resorts web site, we need to collect information about you to process the transaction and fulfill your order. This information includes, but is not limited to, details such as your name, your contact details (email, phone, fax) and your credit card details. When you submit a request via our email support forms, we also collect your name and email so that we may respond to your request or query as quickly as possible.

How we use the information

When you become a member of Sunpark Resorts or submit a booking request, we use the collected information in several ways: * Personal identification and verification * To complete your hotel reservation * To allow us to contact you for customer service, if required * To make improvements to the Sunpark Resorts web site Unless otherwise prohibited by law or our contractual obligations, we may disclose personal information if required to do so by law, court order, or as requested by a governmental or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable.

Cookies

We may, from time to time, use "cookies" to store your preferences, record session information and collect information on how you visit and access our Web pages. We collect information on the Web pages visited by our customers in order to help us to continue improving our services."Cookies" are pieces of information that our Web page transfers to your computer's hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard and many Web sites use them to provide useful features for you. Cookies in and of themselves do not personally identify you, only your computer.

How to contact us

This policy may be revised from time to time, as new features are added to the site or the legislation changes. Please check back periodically for updates and additions. If you have any concerns or queries about the Privacy Policy of Sunpark Resorts or would like more information, please contact us on hotelsunpark@hotmail.com We will attempt to respond to all reasonable concerns or inquiries within three business days of receipt.

CUSTOMERS - Please DO NOT submit booking enquiries to the above email address, as they will not be answered. If you have a question about an existing or new booking, please go our Contact.